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Commentary and Discussion From the Retail Community

Kmart to Show Board Members the Door

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The Detroit News is reporting today that Kmart plans to replace its current nine-member Board of Directors when the company emerges from Chapter 11 bankruptcy protection on April 30. What…

Skip Breakfast, Drink a Snapple-a-Day

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Snapple Beverage plans on taking on competing with the likes of Slim-Fast with the expectation of capturing share of the meal replacement category. Snapple-a-Day is the company’s first product foray…

Larry’s Revamps Its Image, Finds Its Niche

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Larry’s Markets, a six store independent grocer, wants to carve out a greater niche in the highly-competitive Seattle-area market. Mark McKinney, chief executive officer, believes that Larry’s can improve performance…

The Keyes to 7-Eleven’s Growth Plan

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Jim Keyes, president and chief executive officer, 7-Eleven is on a mission to “continually redefine convenience”, and offered insights into 7-Eleven’s strategies and practices. What is your evaluation of…

Kmart Promotes Day to CEO

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Kmart announced that Julian Day, president/coo, has been promoted to chief executive officer of the troubled retailer. Mr. Day replaces Jim Adamson, chairman and ceo of Kmart since March. What…

Canadian Rx Pipeline Drying Up

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GlaxoSmithKline is planning to halt shipments of its products to wholesalers that supply Canadian pharmacies that resell the medicines to consumers in the US, saying that, “Canadian-approved medicines cannot be…

McD’s CEO Gets Grilled and Then Toasted

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By most accounts, Jim Cantalupo, chief executive officer, McDonald’s, under-whelmed the investment community with his first public comments on turning the fast-food giant’s fortunes around. So, what did Mr…

Gaining a Competitive Edge with Price

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The latest issue of Competitive Edge offers “a new approach to retail pricing that increases price competitiveness — and drives top-line sales and gross profit dollars — without unnecessarily sacrificing…

Take This Job…

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CareerBuilder’s On the Job 2002 survey on job satisfaction found that only 42 percent of retail employees are satisfied with their jobs while 36 percent are dissatisfied. Why do some…

Excess for Success

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At the recent FMI Midwinter Executive Conference, Ann Rhoades, Vice President of People at JetBlue Airways, shared some of the company’s unorthodox methods for success, which they term “Crew Excesses”…

Eckerd’s 10 Point Strategy

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Wayne Harris, ceo, Eckerd and other company executives, yesterday, unveiled the drugstore chain’s plan for its business to a meeting of 90 financial analysts in Palm Harbor, FL. A…

NACDS Criticizes GAO on PBM Study

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The General Accounting Office’s study on Pharmacy Benefit Managers got it wrong, according to Craig Fuller, president and ceo, NACDS, who said in a released statement, “The GAO report ignores…

Robot Pharmacist On Duty

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Rice’s Pharmacy in Nashua, New Hampshire has a new pharmacist on staff. He never makes mistakes, takes vacations or sick days and he fills prescriptions five times faster than the…