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Commentary and Discussion From the Retail Community

Macy’s Accused of Racial Profiling

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According to the New York Times, lawyers for Sharon Simmons-Thomas of the Bronx claim Macy’s employees “handcuffed and detained her in a holding cell, and pressured her to make a…

Shaw’s Knows One Size Doesn’t Fit All

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The supermarket chain, Shaw’s, is opening its first neighborhood store in Providence, RI. The new store concept was created to cater to the ethnic groups in a specific neighborhood. The…

Chapter 11 Possible for Penn Traffic

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Penn Traffic, operator of more than 200 stores under the Big Bear, Big Bear Plus, Bi-Lo and Quality banners in Ohio, West Virginia, Pennsylvania, upstate New York, Vermont and New…

US Bans Canadian Beef Imports

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A confirmed case of bovine spongiform encephalopathy (BSE) or mad cow disease in Alberta, Canada has prompted the US to ban all imports of cattle, beef, animal feed and beef-based…

Tea Sales Are Hot

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According to the Tea Council of the USA, dollar sales of tea grew from approximately $1 billion to $5.1 billion over the last decade. The health benefits of tea…

Working Late Into Life

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A new Census Bureau report says 13.2 percent of Americans 65 or older are currently working or looking for work. An Associated Press report says many are working or looking…

Not Too Old to Pay for Rock and Roll

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According to a poll by the Recording Industry Association of America, the biggest demographic group for buying music are those 45 years and older, representing 25.5 percent of music sales…

Shrink Grows

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A survey from the National Supermarket Research Group (NSRG) has found shrink in supermarkets is growing, with overall inventory losses up three percent. Shrink currently stands at 2.32 percent of…

Irish to Require Health Warnings on Bottles

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Ireland’s Prime Minister has announced legislation to be introduced to the Irish parliament (The Dail) requiring companies selling alcoholic beverages in the Republic to place health warnings on cans and…

A Mosque Grows in Suburbia

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Just as those before them, Muslim immigrants who originally settled in US cities are moving to suburbia in search of the American dream. What does the movement of Muslim consumers…

Rude Rules

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Nancy Friedman, an expert in customer-service training with clients such as Nordstrom and Wal-Mart, is planning a book that will focus “on the experiences of irate customers nationwide”. Ms. Friedman…

Will Safeway Buy Longs?

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Unhappy stockholders are pushing Longs Drug Stores to sell and a likely candidate to purchase the chain may be Safeway, according to a Business Week report. Ariel Capital Management…

Mickey May Quit Retail

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On the heels of selling its ownership of the Major League Baseball champion Anaheim Angels, Walt Disney Co. is now reported to be considering closing more stores or perhaps even…

Gigante Trouble in Anaheim

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The controversy surrounding the opening of Gigante supermarket in Anaheim, CA continued right up to the store opening it’s doors on May 7, according to a report by Orange County…

E-tail to Paint in Black in 2003

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Online retail sales grew a whopping 48 percent in 2002 compared to the year prior according to “The State of Retailing Online 6.0”, Shop.org’s annual study conducted by Forrester Research…

Poll: Diversity Not A Positive

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South Florida has been a magnet for diverse populations looking to build a life with their families or simply live out their retirement years in the sunshine. Instead of celebrating…

Gen Y, Who Are You?

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According to a column on Brandchannel.com, marketers may know less about Generation Y than they think. The author, Dr. Pete Markiewicz, writes, “they’ll buy simply because it is cool to…

Will Eagle Take Flight Again

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Having entered bankruptcy protection for the second time in three years, many inside and outside the company are wondering what will be the fate of Eagle Food Centers. The company…