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Commentary and Discussion From the Retail Community

Consumers Get Critical

11 Comments
Some consumers, considering the purchase of a product, like knowing what others who bought the same item thought of it. For these shoppers, Amazon and a host of other retailers…

Dollar Stores Face Challenges

4 Comments
A new study by Retail Forward, Dollar Stores and Other Small Format Value Retailers, says the dollar store channel will continue to grow over the next several years but not…

Bealls Test Drives Employee Discount Promo

13 Comments
Conrad Szymanski, president of the Bealls department store business, recently told the Sarasota Herald-Tribune, “There’s not an original idea in marketing.” That’s why, after seeing how well the employee discount…

Mail Order Cuts Medical Costs

9 Comments
Even with some added costs of doing business through mail order, the results of a new study released by the Pharmaceutical Care Management Association (PCMA) says prescriptions filled through the…

RFID About Systems, Not Tags

12 Comments
Radio frequency identification (RFID) technology remains the hot topic in retail technology circles due in large part to Wal-Mart’s mandate that suppliers be RFID compliant by 2006. For most, it’s…

Loyalty Baby Steps

8 Comments
Kimberly-Clark has announced the launch of a new online network, Huggies Baby Network, that delivers information and a support community for moms and moms-to-be, as a one-stop information resource for…

Organic Demand Exceeds Supply

11 Comments
It’s probably safe to say that those who have maintained that “organics” were just another food fad were mistaken. According to The Natural Marketing Institute’s 2005 Organic Consumer Trends Report,…

Macy’s Is Bad, It’s Nationwide

17 Comments
Goodbye Famous-Barr, Robinsons-May, Foley’s, Hecht’s and Kaufmann’s. It was nice knowing you Filene’s, Strawbridge’s, Meier & Frank and L.S. Ayres. Federated Department Stores announced it will convert 330 stores…

A Tale of Two Languages

14 Comments
A new study, a “landmark” one with “startling results” as touted by its authors in a press release last week, proclaims that the Spanish language is here to stay –…

Wal-Mart’s Super Sticky

12 Comments
When it comes to keeping customers, no retailer does a better job than Wal-Mart. That is one of the findings from Retail Forward’s American ShopperScape 2005 report. Wal-Mart, says Mandy…