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Commentary and Discussion From the Retail Community

Bird Flu Takes Human Lives in Turkey

5 Comments
At least five deaths in Turkey are thought to be tied directly to humans coming in contact with chickens infected with the bird or avian flu known in medical terms…

Analysts Call for Gap CEO’s Head

11 Comments
Gap Inc.’s sales performance and stock price is not where analysts believe it should be and they are calling for the ouster of the company’s CEO Paul Pressler. Under Mr…

Penney Seeks ‘Really Cool’ Status

9 Comments
Anna Garlington didn’t expect to buy anything other than underwear for her daughters when she visited her local J.C. Penney, reports BusinessWeek. But, she had a coupon in hand for…

What’s Up with Wal-Mart?

20 Comments
While it got out of the gates fast this past holiday season, Wal-Mart sales numbers for December have many wondering what’s wrong with the world’s largest retailer and whether its…

Customers Rage

16 Comments
A study conducted by the Customer Care Alliance shows what many already know: customer service stinks. For many, dealing with customer service issues means taking away from their limited…

Another Year, Another List

10 Comments
It’s a consistently repeated phrase in retailing circles that the only constant is change. That said, looking back on 2005 we find that many of the issues that were high…

Podcasts Evolving as Marketing Medium

5 Comments
A new survey indicates that while podcasts remain a small market, it is growing and the makeup of the audience is becoming more populated with female listeners. A survey…

Retailers Spring Into Action

5 Comments
Retailers looking to differentiate themselves from the competition and boost the bottom line with sales of full margin product moved swiftly to put spring merchandise out on display when shoppers…

The Gift of Loyalty

6 Comments
Delta Airlines, through their SkyWish program, lets SkyMiles members donate flight miles to 16 designated SkyWish charities. Delta will cap off this year by donating 5 million miles. The…