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Commentary and Discussion From the Retail Community

The Skinny on the Jeans Business

11 Comments
Baggy pants and flare cuts are out and tight-fitting jeans with straight legs are in, say fashion industry experts. Some wonder, however, if the trend to tighter fitting jeans doesn’t…

Stelzer Speaks to Technology Challenges

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BrainTrust panelist Ron Margulis spoke at length with John Stelzer, director of retail industry marketing for the business integration solutions provider Sterling Commerce, on technology trends in the retail industry…

Sears Looks to the Future

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The good news: Sears Holdings reported that its profit for the fourth quarter more than doubled from the previous year as a result of the company’s efforts to drive costs…

Wine Retailers Try to Drum Up Support

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A new organization, The Specialty Wine Retailers Association (SWRA), has been launched to help protect the cross-boarder shipping rights of wine retailers. The organization consists of wine retailers across 30…

Whole Foods Rebuilds, Publix Prepares

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Six weeks after announcing the reopening of a store in New Orleans, Whole Foods Market is ready for the grand reopening of another Louisiana location damaged by Hurricane Katrina. How…

The Battle of Bean Town

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When Dunkin’ Donuts at 715 Boylston Street in Boston found out about Starbucks’ promotion to give away free cups of coffee between 10:00 a.m. and noon today, it quickly shifted…

Building Loyalty

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Home improvement chain Lowe’s, in cooperation with GE Consumer Finance, has launched a new Project Card program that should help it increase loyalty among its industrious customers. Using the card,…

Supervalu Gets FTC OK to Buy Albertsons

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The Federal Trade Commission (FTC) has approved the $9.7 billion sale of Albertsons to a group of investors including Supervalu without requiring any assets be sold off. Supervalu’s end…

Small Guys Find Tough Going Online

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Increased competition, comparison-shopping sites and high marketing costs are all working against the small guy online. And, as if that was not enough good news, Patti Freeman, an analyst with…

Retailers Attempt to Take Off with New Stores

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It’s an increasingly familiar sight. Well-known retail chains are setting up stores inside airport terminals in their ever-continuing quest to attract new shoppers and satisfy current ones. What marketing and…

U.K. Supermarkets Blur Lines

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Turnabout, as they say, is fair play. While supermarkets here and elsewhere have seen other channels steadily chipping away at their share of grocery categories, store operators in the U.K…

Amazon Exploring Movie Downloads

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A report in The New York Times, says Amazon.com is in negotiations with Paramount Pictures, Universal Studios and Warner Brothers to offer a movie and television show download service that…

Keep Those Complaints Coming

17 Comments
It’s the complaints you never hear that will kill your business. According to a study from Customer Champions out of the U.K., most consumers on the other side of the…

Wal-Mart Sells Out Metro 7 Line

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A new and hipper Wal-Mart is “starting to make a statement,” according to its senior vice president of marketing Stephen Quinn. That assertion, made by Mr. Quinn during a Bear…

TJX Cuts Executive Pay and Jobs

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In a move not often seen in business circles, a dozen senior executives at TJX Cos. have agreed to take a 10 percent cut in salary to help the operator…