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Commentary and Discussion From the Retail Community

Shoppers Checking Out on Impulse Items

12 Comments
Self-checkout systems have a number of benefits. A new study from IHL Consulting Group, however, suggests there may be at least one drawback to operating self-checkouts. It appears as though…

Safe Often Leads to Sorry on Hiring Front

9 Comments
It’s been said, “It’s better to be safe than sorry.” But for many companies hiring new employees, safe often leads to sorry consequences, say experts. The difference between excellence and…

Attack of the Brawny Burger

11 Comments
Find any synonym for humongous and you’ll know where the fast food industry is going with its burger offerings. According to a podcast report from Advertising Age, the so-called brawny…

Filene’s Remodels Basement

8 Comments
Filene’s Basement is moving from its heritage of offering steep discounts on designer merchandise. It is, as a Boston Globe report points out, looking to broaden its horizons by offering…

Scott: Rollbacks Trump Gas Hikes

10 Comments
Wal-Mart’s CEO Lee Scott is keenly aware that the price of gas has hit an all-time high. But he’s confident in his company’s ability to continue achieving growth in its…

Edward Lampert: The Straight Shooter

18 Comments
Not many believed Sears Holdings’ Edward Lampert when he said he wanted to return Sears and Kmart to their glory days as retail chains. Most, it’s pretty safe to say,…

Spanish for Retailers Pays Off

15 Comments
Tyrone Wicks, a manager of a RadioShack store, didn’t care much for Spanish the year he took it in high school. Now, he’s finding that understanding the language is both…

Wal-MartSpace.com?

14 Comments
In a strategy to attract 13-18 year old kids and their back-to-school dollars, Wal-Mart has launched a teen networking and content sharing site called “The Hub.” Unlike sites, such as…

The Reality (Show) of Macy’s Business

9 Comments
Macy’s is about to become the first retailer profiled on a reality television program. Let’s hope for Macy’s and its employees that it comes across better than some of the…

Home Depot Gets Into Ad Sales

12 Comments
Call it an opportunity to educate consumers or a means to improve relations with an important retail customer. Whatever you call it, there is little doubt that Home Depot’s decision…

Blogs: Retailing Angel or Demon?

14 Comments
What’s the deal with blogs? Blogs may be a great opportunity for retailers and marketers and/or a big pain in the neck. To Al McClain, blogs feel like chaos…