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Commentary and Discussion From the Retail Community

Hot Designers Put The Gap Back in Vogue

6 Comments
The designers brought on by Gap Inc. to create the retailer’s Design Editions line have gotten some welcomed attention from no other than the fashion icon Vogue. The magazine has…

PLBuyer: Pause and Effect

14 Comments
Partly because television and radio ads are losing their effectiveness in reaching consumers, CPG companies are reallocating their ad budgets toward point-of-sale marketing efforts. For retailers already creating an in-store…

New Help Wanted

13 Comments
For those not wanting to live in a world where all food comes processed and packed in boxes, and who are interested in getting up close and personal with what…

Former Penney Boss Joins Wal-Mart Board

8 Comments
Allen Questrom, knows something about putting the life into a lagging retailing banner. Now, the 40+ year retailing veteran has been nominated to join Wal-Mart’s board of directors, making…

Texting for Shoppers

14 Comments
Once upon a time, the competitive advantage of small shops was personal service. Then along came technology and supermarkets started getting more ‘personal.’ Using emails, phone calls, regular mail, special…

Non-Foods Going Up and Online

14 Comments
Forrester Research projects that an increasingly large percentage of sales in health and beauty care and other non-foods categories will migrate to e-tail between now and 2011. Consequently, it appears…

Eco Fashion Goes Upscale

7 Comments
Luxury fashion designers and retailers have caught onto the green wave with new lines of clothing and accessories that can lay claim to being “environmentally friendly” and “socially responsible.” Why…

Restaurants Get Environmental Ethics

2 Comments
One thing many small business owners often share is a determination to create a business matching their core values. Good intentions, however, are not always enough. Allegra McEvedy, co-owner and…

Chain Store Age: Invest in Restrooms

26 Comments
When it comes to restroom facilities, having an easily accessible, clean and inviting space can give a store a competitive advantage with female customers. Unfortunately, many retailers don’t give restrooms…

Coke Rethinks Philanthropy

6 Comments
The Coca-Cola Co. is reorganizing its main charitable department and fundamentally reshaping how it gives locally, nationally and internationally. The change not only promises to spread more of the philanthropic…

Domo Arigato Pharmacy Roboto

8 Comments
Hy-Vee has a new worker filling prescriptions at its pharmacy in Marshalltown, Iowa. The new guy, it turns out, isn’t a guy at all. It’s a pharmacy robot that takes…

Grow It Yourself

8 Comments
There’s an old adage that if you want a job done well, you should do it yourself. While many 21st century people pursuing “busy lifestyles” do not agree – and…

In-Store Tech Investment Enablers

11 Comments
A recent survey by Retail Systems Alert Group (RSAG) found that retailers overwhelmingly believe in-store technologies are instrumental in improving customer satisfaction rates. But issues around costs, reliability and value…