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Commentary and Discussion From the Retail Community

Mall Kiosks Offer Teeth Cleaning and More

13 Comments
Since their inception in the eighties, mall kiosks have sold everything from candles to cell phones to real estate. But now they’re increasingly moving into personal care services. What do…

GHQ: Smoky Mountain Majesty

17 Comments
Residents in the Tri-Cities area straddling Tennessee, Virginia and Kentucky have a taste for blackberries…good old-fashioned blackberries – sweet, juicy, jet-black and the size of your thumb. Danny Shelton grows…

In Pursuit of the Next Megabrand

7 Comments
Steve Hughes knows something about creating a megabrand. Fortune credits him with spearheading the launch of ConAgra’s Healthy Choice line. Within four years of its initial rollout, the brand’s sales…

Zappos Pays Employees to Quit

17 Comments
Zappos has launched a program–known to Zappos’ veterans as “the offer”– that pays new employees $1,500 to quit the company during initial training sessions. The policy is designed to make…

The Boomers You Don’t Know

16 Comments
An article on the Stores magazine website, Five Things You Don’t Know About Baby Boomers, suggests that retail marketers need to take a new open-eyed look and approach to communicating…

FedEx Cans Kinko’s Name

33 Comments
There’s no doubt that FedEx knows shipping. What it apparently doesn’t know is the office services and supplies business as evidenced by its experience with Kinko’s. The business has languished…

Hartmarx Deals with Change

8 Comments
Hartmarx Corp., the owner of Hickey-Freeman and Hart Schaffner Marx, has continually reinvented itself during difficult times over its 129-year history. But Homi Patel, the company’s long-time CEO, says the…

Hydrox Makes a Comeback

15 Comments
Bowing to more than 1,300 phone inquiries, an online petition delivering more than 1,000 signatures and internet chat sites lamenting the demise of the snack, Kellogg Co. has decided to…

British Men Less Interested in Grooming

6 Comments
Mintel’s recent survey of men and their skincare purchases has revealed that only 35 percent of those in Britain believe it is important to remain young-looking. This compares to 55…

Rachel Ray: International Terrorist

28 Comments
It turns out that fact really is scarier than fiction. The latest case in point is Dunkin’ Donuts decision to pull an online ad promoting the chain’s ice coffee and…

Boat Sales Sinking

14 Comments
Recreational boat manufacturers have found it tough going as they seek to navigate through choppy economic waters. Some are simply doing the best they can to keep afloat even if…