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Did Burger King just ask consumers to buy a Big Mac?
Burger King in the UK is asking customers to support its fast-food rivals. What is your reaction to the campaign to encourage business for fast-food restaurants, including rival chains like…
How do online reviews build trust?
Research continues to show that most consumers trust online reviews as much or nearly as much as recommendations from family and friends. The data continues to offer insights into what’s…
Will Walmart’s decision to scrap robots have far-ranging effects?
Walmart has experimented with the use of robots for carrying out a number of functions on sales floors and back rooms, but at least one of those experiments is about…
Sorry, Virginia, there will be no Santa at Macy’s
For the first time since 1861, Santa will not be greeting kids at Macy’s New York City flagship due to the novel coronavirus pandemic. Did Macy’s make the right move…
2020 creeps up on the RetailWire Christmas Commercial Challenge
We are pleased to bring you the eighth annual RetailWire Christmas Commercial Challenge, featuring spots from Hobby Lobby and Kohl’s. Which retailer does a better job of connecting with its…
Do online grocers have a transparency problem?
Just over half of shoppers buying groceries online find it either challenging or extremely challenging to make sure a product meets their diet and wellness goals, according to recent research…
Can grocery self-serve bars be safely re-imagined?
Grocers shuttered self-serve stations due to germ-spread concerns after the pandemic’s arrival. And grab-and-go meals have not been as in as much demand this year. What are the best options…
Postmates looks to solve local retail’s last mile
Postmates, the Uber-owned on-demand delivery platform, has introduced a new service supporting the last-mile needs of local retailers. Do you see a promising opportunity for local stores to work with…
Will Walmart’s new lab stores cook up something big?
Walmart is converting four stores into laboratories to serve “as both physical shopping destinations and online fulfillment centers in a way that has yet to be seen across the retail…
The Container Store cleans up with a Netflix series
The Container Store experienced record sales over the past few months and the revenue spike is being attributed to a partnership with Netflix that has paid off big time. How…
Are Chewy and PetSmart better off apart?
What started as a relationship with such promise is coming to an end. A little more than three years after PetSmart’s acquisition of Chewy was announced, the private equity owner…
Will J.C. Penney be renewed under new ownership?
J.C. Penney has entered into a purchase agreement with Brookfield Property Partners and Simon Property Group and a group of first lien lenders to acquire the company’s assets. Do you…
Do retailers need to make price optimization a priority right now?
While price transparency was tough for retailers pre-pandemic, the challenge has only intensified as personal financial strain and economic uncertainties place even greater emphasis on price during purchasing journeys. Will…
Kohl’s triples down on active lifestyle categories
Kohl’s announced plans to expand sales of activewear assortments and a new mission to become “the most trusted retailer of choice for the active and casual lifestyle.” Does consumer interest…
How can shop local be better incentivized?
Santa Monica is running a scavenger hunt to support local businesses. Participants are encouraged to visit local businesses this month with a chance to be entered into a sweepstakes to…
Will Shopify merchants go viral with their TikTok videos?
Shopify announced yesterday that it is partnering with TikTok to enable the one million-plus sellers on its e-commerce platform to place shoppable ads on the world’s most popular short form…
DTC brand Mack Weldon proves a good fit for consumers living through the pandemic
While many apparel retailers were rattled by the novel coronavirus pandemic, direct-to-consumer men’s essentials brand Mack Weldon experienced an unexpected tailwind after the initial shock of disruption. What attributes have…
Chipotle battles escalating delivery costs
Local restaurants have openly griped about the exorbitant fees charged by third-party delivery providers . Even a national chain like Chipotle isn’t immune to the problem of rising costs. Does…
What does a good shopping experience look like for Christmas 2020?
Consumers want to go shopping in stores. Of course, that comes with caveats, according to the results of a new survey from Oracle. What does a good, perhaps even great,…
Will its values-based approach turn Hive into an e-grocery powerhouse?
With a mantra, “Buy What You Believe In,” a new e-grocer, Hive, aims to help grocery shoppers not only support sustainable foods but make a positive impact on the world…
Where are curbside and BOPIS services falling short?
The core fundamentals of assuring a positive curbside and in-store pickup experience are: having a designated pickup location, easy online account creation, providing contactless order pickup and having orders ready…
