HP Inc. Partners With OpenAI To Improve Productivity and Customer Service

HP announced plans to integrate OpenAI’s Frontier platform into its own operations in order to improve internal productively as well as customer service outcomes. “With OpenAI there is an opportunity to fundamentally rethink how AI can deliver better outcomes. With the use of Frontier platform, HP is planning to build a more consistent experience across store, partner, chat, and voice experiences, giving customers and partners faster ways to get answers, complete routine workflows, and move toward resolution,” said HP exec Prakash Arunkundrum (more).